At the heart of our products
AFL’s dedicated claims practice is managed by two individuals each with over 30 years handling claims. While highly experienced, our claims professionals demonstrate the same core values reflected throughout the company; they are agile, capable and embrace change.
We consider the claims process, and its performance, to be at the heart of each product and programme we design and place. As such the claims team remains central to AFL’s broader service commitment and play a critical role in our value proposition to clients.